On-line Privacy Statement
Designed Internet Solutions ("DIS") states here our philosophy and policy of privacy for information used within this website.
Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information is information that is associated with your name or personal identity. DIS uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with DIS. We take seriously the trust you place in us. DIS will not sell, rent or lease your personal information to others.
On some DIS portions of our website, you can order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your DIS products / services, or apply for a job at DIS. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we will ask you to provide additional information such as credit card number or banking information. This information will be used by our financial services providers in determining whether to extend you credit.
To personalize our website, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Non-personal information is data about usage and service operation that is not associated with a specific personal identity. DIS collects and analyzes non-personal information to evaluate how visitors use the DIS website.
Non-personal data we collect may include the pages visited on the DIS website, unique URLs visited within our website and its many links, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. Our web pages use cookies, browser session ID's and other technologies for data analysis and personalization services.
Children's privacy
DIS is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's on-line activities and interests. DIS does not knowingly collect information from children under the age of 13 and DIS does not target its website to children under 13.
How we use your information
DIS uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some DIS website functions. Occasionally we may also use your information to contact you for market research regarding DIS products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see later, "Your privacy preferences and opting out"). Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or DIS and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Personal data collected on-line may also be combined with information you provide DIS through other sources such as contract agreements, trouble ticket records for technical support or public events such as trade shows or seminars.
Personal data given to DIS may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about DIS website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
Who we share your information with
DIS will not sell, rent or lease your personal information to others. DIS will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. DIS shares customer information across DIS-owned business entities and companies working on our behalf, but only as described above in "How we use your information."
Your choices
DIS gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and DIS-wide marketing communications. DIS-wide communications may include new product or service information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of DIS-wide communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point by contacting our offices. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.
Your privacy preferences and opting out
Non-subscription services
DIS will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by contacting us with a request to receive such information.
Subscription services
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, product / service updates, etc.), use any of the following methods:
- Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication
- Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions
- Write to the DIS Office - be sure to provide your name, e-mail and postal address, and relevant information about your DIS subscriptions and registrations
Access to and accuracy of your information
DIS strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with on-line access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of DIS's website may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.
Keeping your information secure
DIS is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, DIS has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. Credit card numbers are only held during the process of credit card automated approval. Once this action has transpired, the information is deleted and not kept in our systems.
Changes to this Statement
If there are updates to the terms of DIS's On-line Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect on-line, how we use it, and what choices you have. For material changes to this Statement, DIS will provide notification to affected customers.
Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to the DIS Privacy Office or write to us at the following address:
Designed Internet Solutions
ATTN: Privacy
2400 Fenton Street, Suite 200, Chula Vista, CA 91914
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